FAQ

Can I pick up my order in person?

We are an online shop and aren’t yet setup for customers to come and collect items. However if you have special needs or have a heavy order where the postage costs are too high for you then feel free to email us at shop@zerowastestore.com.au and we’ll see if there is anything that we can do to help out.

How long will my order take to arrive?

We generally package up items once per day. Local QLD deliveries usually take 2 days. NSW, VIC and TAS deliveries usually take 2 – 7 days. Remote areas of Western Australia, South Australia and Northern Territory usually take 6 – 10 days.

Can you gift wrap items for me?

Yes we can gift wrap your items. Please see the link to gift wrapping and add it to your cart. Once you have purchased we will ask you by email if you would like a card with a short message which we will attach to the wrapping.